Salesforce Business Analyst
Location: Bengaluru, Gurgaon, Pune
Job code: 101157
Posted on: Mar 19, 2025
About Us:
AceNet Consulting is a fast-growing global business and technology consulting firm specializing in business strategy, digital transformation, technology consulting, product development, start-up advisory and fund-raising services to our global clients across banking & financial services, healthcare, supply chain & logistics, consumer retail, manufacturing, eGovernance and other industry sectors.
We are looking for hungry, highly skilled and motivated individuals to join our dynamic team. If you’re passionate about technology and thrive in a fast-paced environment, we want to hear from you.
Job Summary :
We are seeking a highly skilled and energetic Salesforce Business Analyst with expertise in Sales and Service Cloud or Consumer Goods (CG) Cloud. The ideal candidate will have a strong background in CRM, Trade Promotion Management (TPM), Integrations, and Customer 360 implementations. This role will involve working closely with stakeholders to gather requirements, optimize business processes, and drive digital transformation through Salesforce solutions.
Key Responsibilities:
*Collaborate with business stakeholders to gather and document requirements for Salesforce solutions.
*Translate business needs into functional specifications and user stories for development teams.
*Work with Sales and Service Cloud or CG Cloud, ensuring best practices and system optimization.
*Lead change management initiatives, including the creation of training materials and user adoption strategies.
*Support end-to-end project lifecycles, including CRM, TPM, integrations, and Customer 360 implementations.
*Ensure system configurations align with business goals and compliance requirements.
Role Requirements and Qualifications:
*Proven experience as a Salesforce Business Analyst, with hands-on experience in CRM, TPM, integrations, and Customer 360 projects.
*Strong knowledge of Sales and Service Cloud or CG Cloud functionalities and capabilities.
*Experience in Agile methodologies
*Excellent communication skills with the ability to engage with technical and non-technical stakeholders.
*High energy and proactive approach to problem-solving.
*Salesforce certifications in Sales and Service Cloud or CG Cloud.
Why Join Us:
*Opportunities to work on transformative projects, cutting-edge technology and innovative solutions with leading global firms across industry sectors.
*Continuous investment in employee growth and professional development with a strong focus on up & re-skilling.
*Competitive compensation & benefits, ESOPs and international assignments.
*Supportive environment with healthy work-life balance and a focus on employee well-being.
*Open culture that values diverse perspectives, encourages transparent communication and rewards contributions.
How to Apply:
If you are interested in joining our team and meet the qualifications listed above, please apply and submit your resume highlighting why you are the ideal candidate for this position.