Background

A leading US-based food & beverage company aimed to build a unified commercial analytics platform to empower global teams with actionable insights and enhance decision-making. Previous hybrid delivery models failed due to releases full of bugs, delayed delivery, inflexible processes, long feedback loops, and unclear ownership—leading to low morale and misaligned priorities. The leadership decided to adopt Agile for more responsive and efficient execution.

Approach

• Conducted a 2-week Agile bootcamp to align stakeholders with new delivery practices
• Studied current workflows and formed cross-functional PODs for end-to-end delivery
• Facilitated PI Planning sessions to prioritize quarterly scope with risk visibility
• Established Sprint cadence for start, end, demos, retros, and reviews
• Anchored Scrum ceremonies across PODs to build adoption and delivery rhythm
• Captured learnings and embedded continuous improvement practices

Results

• Established product and sprint backlogs in collaboration with all key roles
• Defined PODs with clarity on ownership across Architects, Engineers, Analysts, and Stewards
• PODs aligned well with sprint goals, ensuring delivery against business priorities
• Completed discovery early to de-risk development sprints
• Set SLAs and configured Jira to track incidents and reduce production downtime
• Improved estimation and code quality with structured Agile delivery

Tech Stack

• Agile Delivery Framework (Scrum, PI Planning, Sprint Cadence)
• Jira for sprint tracking and incident management
• SLAs defined for defect triaging and production downtime
• Role-based alignment across technical and functional teams

Business/Solutions Architecture | Deliverable

• Defined Agile operating model with POD structure
• Sprint and backlog templates aligned with product development flow
• Governance structure for stakeholder participation and decision-making
• Jira setup with workflows, dashboards, and SLA configurations